The 3 Secrets of Team Motivation By Alan Fairweather
Posted : திங்கட்கிழமை, மார்ச் 28 , 2005 00:00:00 IST
Are workers telling the truth when they say they are
ill? This question was posed on the Money Programme on
BBC Television in December 2004. British Bosses are
reporting that more and more of their staff appear to
be skiving off with faked illnesses and many firms are
taking new steps to crack down on malingerers.
Research by the Confederation of British Industry
suggests that workplace absence is on the rise for the
first time in five years. Last year we were off sick
on average for 7.2 days up from 6.8 the previous year.
It costs UK businesses £11.75bn a year, the CBI says.
The CBI also estimates that 15% of all illness is due
to people taking days off when they are not really
Now while I accept that there will always people who
take time off work for no good reason, I believe
managers need to take a long hard look at how they
manage their people in the first place. Perhaps if
they made the workplace a far better place to be then
a lot less people would take a "sickie."
If you want a highly motivated team who don't take
time off work, don't keep looking for other jobs and
make a positive contribution to your business there
are three things you need to do.
#1 Spend some quality time
I didn't say "quantity time" I said "quality time."
One or two minutes of quality time on a regular basis
are far more productive than a one hour review every
year. You need to get to know your team better and
they need to get to know you. It will help you build a
relationship with the individual. You 'll gain a much
better understanding of them and how they're handling
the job. It will also give the impression that you
care about the individual and show that you're there
to help with problems both personal and business.
Spending quality time will encourage opinions and
ideas to flow from them and allows you to explain the
company's mission. It gives them a feeling of being in
on things which is a big motivator. It will also help
you build an "early warning system" of any problems
both business and personal. Finally, it builds team
spirit and morale.
#2 Give feedback and coach
You need to regularly tell each member of your team
when they're doing well and when not so well. I read
some recent research that suggested 65% of employees
in the US received no recognition at work in the past
year. My experience tells me that it's much the same
throughout the world and much worse in some countries.
Some managers still believe - "why should I praise
people when they're only doing what they're paid to
do." It's also important to tell people when they're
not performing. There are too many managers who either
ignore poor behaviour or come down on the person like
a ton of bricks. There are particular ways to give
feedback and coach and they're described in detail in
the book - How to get More Sales by Motivating Your
#3 Be a believer
We're now getting into the area of "Empowerment" which
was first introduced in the 1080's and became a bit of
a management buzzword. However, I believe that it's
one of the most promising but least understood
concepts in management today.
I'm a fairly down to earth practical sort of person
(probably comes from my engineering background). I'm
not big into management theories unless I can see the
benefits for me - I see a great deal of benefit for
managers and team leaders in Empowerment.
Empowerment is about utilising the knowledge, skill,
experience and motivational power that's already
within your people. The majority of people in teams
and organisations throughout the world are severely
underutilised. Your team have probably more to offer
in terms of skill, knowledge and experience and if you
utilize that, you will achieve your business goals and
you'll motivate them.
Alan Fairweather is the author of four ebooks in the
"How to get More Sales" series. Lots of practical
actions you can take to build your business and
motivate your team.- http://www.howtogetmoresales.com